TERMS & CONDITIONS

All bookings are made on a first come, first served basis.

A £50 non refundable deposit is required to secure your booking. This payment may be made by bank transfer or in cash, and will
be deducted from your final balance. Please refer to your invoice for all bank details and quote your name and date of your event
when completing payment. Your remaining balance is due no later than 7 days before your event.

Breakage deposit of £50 must be paid along with the final payment and will be returned at the end of the event after all
equipment is accounted for and in the same condition as it was received. This may be paid in cash for us to hold.

DELIVERY

Delivery, assembly, dismantle and collection to and from your chosen venue within a 20 mile radius of Epping are
included in the hire cost, outside of this radius will incur a 50p per mile surcharge.

We will quietly and discreetly set up at your venue 1 ½ hours before the start time and will require 45 minutes to dismantle.

The LED lights are included in all packages but we will require a nearby plug socket. Please check with your venue that this is possible.

It is your responsibility to ensure the cart will fit in your chosen venue. We would advise that the cart is sited away from a direct heat source and direct sunlight. We can speak to a member of staff at the venue about taking the lids off the jars and restocking the cart should this be necessary. We would kindly ask that you do not move the cart once it is erected and decorated to avoid damage to the cart.

QUESTIONS

Do I require permission from my venue?

This will depend on your venue however it is your responsibility to obtain permission from your venue before
booking our sweet carts. If your venue asks to see our insurance documents then we will be happy to supply them with a copy.

How long is our cart at your event?

Our prices include hire of our cart for 3 hours as standard however we understand that you may want our cart for shorter
or longer periods, including overnight, and we are happy to accommodate your requirements wherever possible within the price.
The length of hire will be agreed on the booking form.

Does the price include service at my event?

Our sweet carts are unattended. If you do require an attendant then this can normally be arranged for an additional charge of £10 per hour.

How will my sweet cart be decorated?

We have several sweet cart themes, however we are very happy to coordinate our cart to your exact theme and please let us know your requirements or provide us with a colour sample. If you want to use your own glassware then it is your responsibility to ensure that the bottom of the glass is smooth and does not damage or scratch the cart.

What sweet choices will I have?

Our sweet cart is stocked with a variety of sweets and/or chocolate which we believe reflects popular choices, however,
we understand that everyone has their favourites so please let us know if you have any preferences and we will do our best to
source them for you. We have a list of sweets for you to choose from. We never re-use sweets from a previous booking so you can
be guaranteed that all your sweets are supplied fresh. For insurance and product traceability reasons, we would kindly ask you not
to mix your own sweets with ours. All sweets left over will be bagged or boxed and left for the person hiring the cart.

How many sweets will we get per person?

We provide at least 100g of sweets per person

What about special dietary requirements?

Please alert us to any special dietary requirements and we will do our very best to meet your needs. Unfortunately, due to cross
contamination within sweet factories, we are unable to guarantee that products we supply have not come into contact with any
nut or nut derivatives. Customers should also ensure that children are suitably supervised as sweets chosen could pose a choking hazard.

Bubble & Sweet Events can NOT be held responsible for safety issues which occur from the use of equipment,
consumables or the consumption of the confectionary left at the celebration location. We are fully covered for public liability insurance.

We appreciate that circumstances change and you may need to cancel or alter your booking. If this should happen,
please notify us ASAP. Any booking can be cancelled up to 4 weeks before the event at no further cost to you. After 4 weeks
before the event will incur a further charge of £50.

We are able to cater for last minute bookings, we class last minute bookings as any orders placed with less than 4 weeks
before the event date. Last minute orders are subject to availability and we require payment in full before confirming the order.
Please note that we cannot accept responsibility for any items that are received late due to non-delivery, late collection,
non-collection, breakdown or unsuitability.

We reserve the right to change our product prices without notice. Once the holding deposit has been paid the total order value
will be honoured and will not be subject to change. Quotes given by email or telephone may be subject to change on price or
availability until the holding deposit is paid.

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